About Us

CMA CGM Cambodia is a wholly owned subsidiary of the CMA CGM Group representing the interests of CMA CGM S.A. throughout Cambodia.

From its national headquarters in Phnom Penh, and branch offices covering Sihanoukville port, CMA CGM Cambodia offer innovative services delivering the right combination of quality and performance across a wide range of global shipping solutions to its Customers. From its base in Marseille, the CMA CGM Group is present in more than 160 countries through its network of over 765 agencies, with more than 22,000 employees worldwide (4,500 in France).

The CMA CGM Marco Polo

The CMA CGM Group receives delivery of the largest ship in its fleet, and the largest container ship in the world (in terms of capacity), the CMA CGM Marco Polo, capable of transporting up to 16,000 TEUs and measuring 396 meters long. It is deployed on the Group's FAL 1 (French Asia Line) route that connects Asia to Northern Europe. In addition to its enormous dimensions, the CMA CGM Marco Polo is equipped with the latest environmentally and friendly technological innovations.

shipping

Customer Care

At CMA CGM, it’s all about customers’ satisfaction, how to meet and exceed their expectations. At CMA CGM, customers are placed at the heart of our corporate strategy. CMA CGM customer care is to develop and create series of secured and safe services and fast moving solutions that CMA CGM designed to enhance the level of our customer satisfaction.

Our global organization is geared to offer the best solution to our customers’ transportation requirements whichever, wherever, making safety and security top priority in our operations.

At CMA CGM, our global organization is committed to a corporate environmental strategy of which protection of the environment is an integral part. We understand that the best service requires the best tools in the trade, hence our modern and innovative vessel fleet, our latest generation containers, our efficient IT operating systems.

customer care

Our Customer Care Commitments

  • Be “Customer Centric"
  • Develop secure, safe and fast moving solutions
  • Apply industry best practices
  • Go above and beyond compliance with relevant rules and regulations
  • Establish and improve safety, security and environment objectives and targets
  • Use energy and materials efficiently and apply innovative measures to reduce waste and emissions
  • Continue to progress in sustainability with our customers
  • Proactively promote a safety culture
  • Continually re-assess and upgrade our SSE commitments

Containers

CMA CGM, a worldwide leading shipping group operates a fleet of over 2,520,000 TEU. Almost anything is liable to be found in our containers. Whether the goods are loaded in bulk, bags, or cartons in standard containers, out of gauge goods and project cargo on flat racks, fruit, meat, fish and other goods requiring control in reefer containers, CMA CGM always has the answer to meet the needs of our customers.

A Wide Offer

In addition to conventional containers (standards, reefers, platform, open top...). CMA CGM also offers specialized containers adapted to specific goods:

Autotainers for the transportation of vehicles and GOH for the transport of garments on hangers. Our containers are fully multi-modal and easily transition between ship, rail, barge and truck.

All of our containers meet ISO standards 1496 and 6346 as well as C.S.C. criteria (Convention for Safe Containers). Containers are monitored and maintained by our expert teams around the globe who ensure that the units remain in accordance with those standards, as well as to the requirements of CMA CGM to ensure a constant level of quality and customer satisfaction.

Technical Specifications

A freight container, totally enclosed and weatherproof, with a rigid roof, rigid side walls, and floor, having at least one of its end walls equipped with doors and intended to be suitable for the transport of cargo of the greatest possible variety.

This is by far the most common type of container. It is suitable for the carriage of most types of “Dry” goods, including those packed in boxes, cartons, cases, bags, bales, pallets, drums etc...
With some adjustments and adequate loading/unloading equipment, this type of container may also be used for certain types of bulk cargo.

Technical Specification

Cargo Care

CMA CGM wants to ensure that your cargo arrives at destination in the same condition it left your warehouse. To help with that goal, it's important that you remember that during the voyage, your cargo will be subjected to many things that can create problems if proper care isn't taken.


  • Cargo can be in transit for up to several weeks
  • Adverse weather conditions, ocean swells, storms....
  • Significant temperature variances


Other concerns can be created by:

  • Improper packaging for the journey
  • Improper container choice
  • Incorrect labelling

Customs Regulations

This section outlines the various customs regulations which govern imports to ensure security. Several countries have put in place rules requiring that all details related to all imported shipments are transmitted electronically to Customs before loading at foreign ports.

Ensure the Security of your Business

 During transit, your cargo is exposed to various risks, despite the safety measures put in place by carriers. Damages or losses may occur during handling, storage or transport operations: this could have a serious impact on your business. To facilitate your shipping experience, CMA CGM has developed insurance solutions for you that address these risks.

Live a Unique Experience

Neither guided tours, neither beaten tracks: the “cargo cruise” offers a one of a kind experience to journey across oceans, seas and continents at the pace of international trades.

From within the heart of the maritime world, you can take the time to appreciate the immensity of the oceans, as the great explorers did in their time. Experience the seafarer’s life by sharing the day to day lives with the crew and get to know their lifestyle.

In 2013, 874 persons experienced another way of traveling by cruising on a containership. Why not you next?

Live a unique experience

A Tailor Made Journey

As the great explorers, you can decide wherever you want to travel! The “Cargo Cruise” offers a remarkable flexibility. With 170 maritime lines, 450 ports and 150 countries, the “Cargo Cruise” lets you accomplish your wish trip, for a few days or a few months.

Do you have good sea legs? Stay on board with the crew as long as you want. Do you wish to explore the world? Disembark on any port of your choice to spend a day, a week or more, and aboard the next ship to pursue your journey

A Tailor Made Journey